CUSTOMER SERVICE
SHIPPING AND DELIVERY
We are pleased to offer Free Shipping within the Continental United States.
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PROCESSING AND CARRIERS
PROCCESING TIME:
Orders are shipped within 48 Hours of Receiving Payment, Monday Through Friday.
CARRIERS:
We utilize UPS Ground, FedEx, or USPS Prioirty Mail, depending on your Location.
Free Shipping to the Continental US: Excludes AFO/APO AK, HI, PR and US Territories
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Free Shipping to the Continental US: 1st Item Addtional Items UPS Ground: Free Free USPS Priority Mail: Free Free FedEx Ground or FedEx Home Delivery: Free Free
PAYMENTS
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We accept all major Credit Cards
(Visa, Discover, MasterCard, and Amex) or US Postal Money Orders.
Please note that if you choose to pay with a US Postal Money Order, your order will ship as soon as the funds clear our account.
PLEASE MAKE ALL MONEY ORDERS PAYABLE TO:
THE BOOT DEPOT
PLEASE MAIL YOUR PAYMENT TO:
The Boot Depot
c/o Cheryl Gordon
799 Aristocrat Court
Suite 3
Simpsonville, KY 40067
RETURNS
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We want you to be 100% Satisfied with your Purchase. If you need to make a Return, Please Follow these Guidelines:
30-DAY WINDOW:
Returns are accepted within 30 Days of Purchase. Items returned after 30 Days will NOT be Accepted.
PRIOR AUTHORIZATION:
You must contact us at dwgalf@yahoo.com before returning your item.
CONDITION:
Items must be in the Same New Condition as Received.
(TIPS FOR CUSTOMERS)
Please try your Boots on for Sizing on a Carpeted Surface to Avoid Scuffing.
We cannot accept Returns on Boots or Shoes that have been worn or used.
PACKAGING:
All items must be returned with their Original Packaging, Tags, and any other items included in your Original Shipment.
SHIPPING COSTS:
Please note that we do not Refund Original Shipping Charge, and Customers are Responsible for all Return Shipping Costs.
QUESTIONS?
. If you have any questions regarding our Return Policy,
feel Free to Reach out to us at dwgalf@yahoo.com
CONTACT US
We are here to Help! Whether you have Questions about our Boots, need assistance with an Existing Order, or have General Shipping Inquiries, Please dont hesitate to Reach Out:
EMAIL: dwgalf@yahoo.com
PHONE: (502) 405-3228
PHONE HOURS:
We are available Monday through Friday, 10:00AM-7:00PM EST
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CORPORATE AND RETURN ADDRESS
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The Boot Depot
799 Aristocrat Court
Suite 3
Simpsonville, KY 40067
Phone 502-405-3228